Professional Selling Skills

This program aims to enhance participants' abilities to independently conduct result-oriented sales calls in a professional manner. The content covers concepts of professional selling, need satisfaction selling, identification of customer needs, pre-call planning, questioning and supporting techniques, features and benefits selling, handling customer attitudes, sales negotiation techniques, and order closing techniques. The learning methodology includes a mix of lectures, Q&A, discussions, exercises, and case studies. It is recommended for Sales Executives, Representatives, Officers, Sales Managers, Supervisors, Marketing Officers, Supervisors, Managers, Customer Service Officers, Supervisors, Managers, and anyone interested in sharpening their selling skills. The course fee is Rp 5.000.000,- per person, excluding VAT, and includes a certificate, refreshments, lunch, stationery, and writing instruments.